Refund policy
RETURNS & EXCHANGES
If you are not completely satisfied with your purchase you may return it back to Adventures Found within 30 days of your original purchase date unless specified as part of a sale or promotion. We do not accept exchanges. Customers can return items for a refund and place a new order.
- For all return inquiries email support@shopAFgear.com.
- Please include order number in your inquiry.
- Returns are allowed within 30 days of the original date of purchase. Items must be unused, unwashed, and in original condition with original tags attached.
- Please allow 14-21 business days from the date we receive your returned merchandise for your refund.
- Return policy ONLY applies to purchases made on shopAFgear.com
- Customers are responsible for all return shipping costs.
- Gift cards are final sale.
- Please reference our sizing charts prior to placing your order to ensure that you order the appropriate size. We produce each item specifically for you upon receiving your order.
Adventures Found reserves the right to refuse a refund/return if the items have any signs of wear, alterations, misuse or damage. The customer will be responsible for the cost of return shipment if the return is refused.
DAMAGES
- For all damage inquiries email support@shopAFgear.com
- Please include order number and a photo of your damaged item in your inquiry.
CANCELLATIONS
We are unable to make any changes to orders once they are placed. At this time, all sales are final. We are so sorry for any inconvenience.
RETROACTIVE DISCOUNTS
Unfortunately we are unable to make any price changes retroactively.
INTERNATIONAL ORDERS
International orders can take 2-4 weeks to be delivered. The customer is solely responsible for all duties and import taxes.